IDBI Bank Contact Details, Customer Care No, Office Locations, Email IDs

IDBI Bank Contact Details, Customer Care No, Office Locations, Email IDs including address, office phone number, customer support helpline number and email id is available here with company profile, network presence, as well as office and branch locations. If you are looking for the profile like foundation year, founder, parent company, etc. So, from below, you can get all that including contact details of IDBI Bank.

About IDBI Bank

IDBI Bank is fully known as IDBI Bank Limited, is an India based banking and financial services provider firm. It is a subsidiary of Life Insurance Corporation (LIC), having head office in Mumbai, Maharashtra, India. IDBI Bank provides Investment banking, Commercial banking, Retail banking, Asset Management, Pensions, Mortgages, Credit cards, debit cards, phone banking, loans, and many other banking services. It has 3,683 ATMs, 1,892 branches, including one overseas branch in Dubai, 58 e-lounges and 1,407 centres as of February 2020. The bank has over 17,700 employees across India as of March 2021.

IDBI Bank Company Profile

  • Company Full Name: IDBI Bank Limited
  • Type: Publicly traded subsidiary
  • Industry: Banking and Financial Services
  • Founded Year: 1 July 1964
  • Founder: Government of India by an Act of Parliament
  • Headquarters: Mumbai, Maharashtra, India
  • Key People: Mr. Hemant Bhargava (Chairman), Mr. Rakesh Sharma (MD & CEO)
  • Parent Company: Life Insurance Corporation (49.24%), Government of India (45.48%)
  • Subsidiaries: IDBI Capital Markets & Securities, IDBI Intech, IDBI Asset Management, IDBI MF Trustee Company, IDBI Trusteeship Services

How to find IDBI Bank Contact Information

The company has millions of customers and they always try to find IDBI Bank contact details including office address, customer care, social pages on the internet. Sometimes, customers faces several types of issue with products and also want to contact for general queries. But, they don’t know how to contact IDBI Bank for customer support, as well as how to contact IDBI Bank customer care.

IDBI Bank Customer Care Department

In this article, you can check all important details and fastest ways to reach IDBI Bank customer care team and other departments for any kind of help, general information, sales and technical support before and after sales. Here, you can find customer care number of IDBI Bank, IDBI Bank toll free number, IDBI Bank helpline no, IDBI Bank contact phone number, as well as social ids, website, blogs, etc.

IDBI Bank Phone Banking Number

  • 1800-209-4324, 1800-22-1070 Toll free No for customer service, Contactable from Most Mobile and Landline Operators
  • +91-22-67719100, 0091-22-67719100, Call Centre Numbers, Chargeable for customers
  • 1800-22-6999, Hotlisting, Contactable from Most Mobile and Landline Operators
  • 1800-425-7600, 24×7 Customer Care Toll free number for credit cards
  • 1800-208-1947, For Credit Card Reward Points related queries/complaints
  • 1800-22-6999, Toll-free number for debit-card blocking
  • +91-22-40426013, Non-Toll free number (Call Charges Applicable) for credit cards
  • 1800-843-1133, Missed Call No for Mini Statement
  • 1800-843-1122, Missed Call No for Balance Enquiry
  • 8860045678, for IDBI Bank Whatsapp Banking
  • +91-22-66908401, 66908532, For complaints/inquiry on RTGS & NEFT transactions

Note: Some numbers provided above may be non toll free number, so please verify call charges from your operator before call.

IDBI Bank SMS Support or Helpline No

  • Status of Registration: SMS as REG <Space>Account Number to 5676777 or 9820346920, 9821043718
  • De-Registration: SMS as DEL< Space >Account Number to 5676777 or 9820346920, 9821043718
  • If you want to change a Registered Account number: SMS as REG< Space >Account Number to 5676777 or 9820346920, 9821043718

IDBI Bank Debit Card Blocking through SMS

  • In case you remember your Card number SMS BLOCK <Customer ID> <Card Number> to 5676777 Eg: SMS BLOCK 12345678 4587771234567890 to 5676777
  • In case you do not remember your Card number SMS BLOCK <Customer ID> to 5676777 Eg: SMS BLOCK 12345678 to 5676777

IDBI Bank Customer Support Email

IDBI Bank Main Office Locations in India

Through the information of IDBI Bank offices, you can get much more support after customer care department. Here, you can check main office address of IDBI Bank, headquarters address of IDBI Bank, contact phone no of IDBI Bank corporate office India, as well as IDBI Bank office locations.

IDBI Bank Registered Office Contact Details

  • IDBI Bank Registered Office Address: IDBI Bank Ltd. IDBI Tower, WTC Complex, Cuffe Parade, Colaba, Mumbai 400005, Maharashtra, India
  • IDBI Bank Registered Office Phone Number: +91-22-66553355, 22189111
  • IDBI Bank Registered Office Fax Number: NA
  • IDBI Bank Registered Office Email ID: idbiequity@idbi.co.in

IDBI Bank Other Office Locations in India

Canara Bank has opened office locations as nodal officer, circle office, regional office, NRI Cells, divisions, customer relations, etc. All available details are available below.

IDBI Bank Grievance Redressal Contact Details

Here, you can find or check out full contact details of nodal officers, general manager, principal nodal officer, reviewing officer, customer care, SMS, zonal office, etc for pensions, credit cards, and banking complaints.

IDBI Bank Grievance Redressal Escalation for Banking Complaints

There are 3 Escalation Levels available to help you, as following: You may file a complaint at the branch level/ call us/ write to us.

Level 1:

Option 1: Speak to our Phone Banking Officials

  • Toll Free numbers: 1800-209-4324, 1800-22-1070
  • Non Toll Free Number: +91-22-67719100
  • Contact number for outside India customers: +91-22-67719100
  • Debit Card Hot listing number: 1800-22-6999
  • Send SMS “IDBICARE” to 9220800800 and we will call you

Option 2: Fill an Online Complaint Form

Option 3: Write to us at

  • Email: customercare@idbi.co.in
  • Write to: Customer Care Centre, IDBI Bank Ltd. 19th floor, IDBI Tower, WTC Complex, Cuffe Parade, Colaba. Mumbai 400005, Maharashtra, India

When a complaint is registered through any one of the above channels, a unique Complaint ID will be generated. In case of non-receipt of reply within 8 working days of your registering the complaint or unsatisfactory reply, you can escalate your complaint to Level II, using your Complaint ID.

Level 2:

If your complaint is not resolved satisfactorily within 8 working days of your registering the complaint, you may approach the appointed Grievance Redressal Officers as specified below between 10 a.m. to 6 p.m. from Monday to Saturday (Except 2nd and 4th Saturday of the month) :

Click here for escalation of your grievance to Grievance Redressal Officers (GRO)

List of IDBI Bank Grievance Redressal Officers in India

Area Name of Zonal OfficerContact Details
DelhiName: NA
Designation: General Manager & GRO
Office Address: 1st Floor, Videocon Tower, E-1, Jhandewalan Extension, New Delhi 110055, Delhi, India
Phone No: +91-11-66084800
Email: gro.delhi@idbi.co.in
Jurisdiction: Delhi, NCR, Rajasthan
ChandigarhName: Shri Warren Kurt Francis
Designation: General Manager & GRO
Office Address: SCO 72-73, Sector 17 B, Chandigarh 160017, India
Phone No: +91-172-5081500
Email: gro.chandigarh@idbi.co.in
Jurisdiction: Chandigarh (UT), Punjab, Haryana,
Himachal Pradesh, Jammu & Kashmir
LucknowName: Shri Ravi M. S.
Designation: General Manager & GRO
Office Address: UPCB Building, 2, MG Road, Lucknow 226001, Uttar Pradesh, India
Phone No: +91-522-4502060
Email: gro.lucknow@idbi.co.in
Jurisdiction: Uttar Pradesh (except NCR) & Uttarakhand
KolkataName: Shri Arun Kumar Panda
Designation: General Manager & GRO
Office Address: 44, Shakespeare Sarani, PB No 16102, Kolkata 700017, West Bengal, India
Phone No: +91-33-66557800
Email: gro.kolkata@idbi.co.in
Jurisdiction: West Bengal, North East States
BhubaneswarName: Shri Rabi Narayan Patra
Designation: General Manager & GRO
Office Address: IDBI House, Janpath, Ground Floor, Unit –IX, Bhubaneshwar 751022, Odisha, India
Phone No: +91-674-6616535
Email: gro.bhubaneswar@idbi.co.in
Jurisdiction: Odisha, Chhattisgarh
PatnaName: Shri Navin Kumar
Designation: General Manager & GRO
Office Address: 3rd Floor, Sai Corporate Park, Rukanpura, Bailey Road, Patna 800014, Bihar, India
Phone No: NA
Email: gro.patna@idbi.co.in
Jurisdiction: Bihar, Jharkhand
MumbaiName: Smt Pramila Soujanya
Designation: General Manager & GRO
Office Address: 2nd Floor, A, B & C wings, Mittal Court, Nariman Point, Mumbai 400021, Maharashtra, India
Phone No: +91-22-61279393
Email: gro.mumbai@idbi.co.in
Jurisdiction: Mumbai, Nashik
NagpurName: Shri Asit Parhi
Designation: General Manager & GRO
Office Address: Salasar Prestige, 1st Floor, Plot No 1/A, Off WHC road, Dharampeth, Nagpur 440010, Maharashtra, India
Phone No: +91-674-6616545
Email: gro.nagpur@idbi.co.in
Jurisdiction: Eastern Maharashtra
AhmedabadName: Shri Rupesh Nagar
Designation: General Manager & GRO
Office Address: IDBI Complex, Lal Bungalows, Off CG Road, Ahmedabad 380006, Gujarat, India
Phone No: +91-79-66072794, 66072806
Email: gro.ahmedabad@idbi.co.in
Jurisdiction: Gujarat, Dadra & Nagar Haveli and Daman & Diu
PuneName: Shri Dhananjay Lele
Designation: General Manager & GRO
Office Address: IDBI House, Fourth Floor, Dynaneshwar Paduka Chowk, Fergusson College Road, Shivaji Nagar, Pune 411004, Maharashtra, India
Phone No: +91-20-25672259
Email: gro.pune@idbi.co.in
Jurisdiction: Pune, Satara, Kolhapur, Sangli Districts & State of Goa
BhopalName: Shri Sanjay S Kumar
Designation: General Manager & GRO
Office Address: Centre Point Commercial Complex, 1st Floor, T T Nagar, New Market, Bhopal 462003, Madhya Pradesh, India
Phone No: +91-755-4027022
Email: gro.bhopal@idbi.co.in
Jurisdiction: Madhya Pradesh
ChennaiName: Shri L Padmanabhan
Designation: General Manager & GRO
Office Address: 115 Anna Salai, Saidapet, Chennai 600015, Tamil Nadu, India
Phone No: +91-44-22202021
Email: gro.chennai@idbi.co.in
Jurisdiction: Tamil Nadu, Puducherry and Andaman & Nicobar
BengaluruName: Shri V. Vasudevan
Designation: General Manager & GRO
Office Address: IDBI House, 58 Mission Road, Bangalore 560027, Karnataka, India
Phone No: 80-61451311
Email: gro.bengaluru@idbi.co.in
Jurisdiction: Karnataka, Kerala
HyderabadName: Shri Manjunath Pai
Designation: General Manager & GRO
Office Address: D. Num 5-9-89/1 and 2, Chapel Road, P. B. Num 370, Hyderabad 500001, Telangana, India
Phone No: +91-40-67694153
Email: gro.hyderabad@idbi.co.in
Jurisdiction: Telangana, Andhra Pradesh

Level 3:

Further, if your complaint is not resolved satisfactorily within 11 working days of your registering the complaint, you may approach the Principal Nodal Officer (PNO) between 10 a.m. to 6 p.m. from Monday to Saturday (Except 2nd and 4th Saturday of the month) :

  • Click here for escalation of your grievance to the Principal Nodal Officer (PNO)

IDBI Bank All India Principal Nodal Officer Contact Details

  • Name: Jayati Chakraborty
  • Address: IDBI Bank Ltd. Customer Care Centre, 19th Floor, D Wing, IDBI Tower, WTC Complex, Cuffe Parade, Mumbai 400005, Maharashtra, India
  • Phone No: +91-22-66552143

IDBI Bank Credit Card Grievance Redressal Contact Details

You can register your grievance through our diverse channels viz. Phone Banking, Branch, Website, Emails and Letters. Please make sure that you provide us with the following details while registering a grievance with us. It will enable us to address your concern(s) in a holistic and timely manner.

  1. Your full name
  2. Your Credit Card Number
  3. Your contact details (address, telephone number and e-mail)
  4. Reference number of Transaction/Complaint ID, depending on your purpose of contact

Escalation Levels

There are 3 Escalation Levels available to help you and solves your queries related to credit cards.

Level 1: You may file a complaint at the branch level/ call us/ write to us.

Option 1: Speak to our Phone Banking Officials

  • Toll Free numbers: 1800-425-7600
  • Non Toll Free Number: +91-022-40426013

Option 2. Write to us at

  • E-mail: idbicards@idbi.co.in (along with Complaint ID, your Credit Card number & contact number(s) in the Subject Line)

Level 2: Escalate your complaint for an unsatisfactory reply if not resolved within 8 days. If your complaint is not resolved satisfactorily within 8 working days of your registering the complaint, you may approach the Grievance Redressal Officer (GRO) as specified below between 10:00 a.m. to 6:00 p.m. from Monday to Saturday (Except 2nd and 4th Saturday of the month):

IDBI Bank All India Grievance Redressal Officer (GRO) Contact Details

  • Name: Shri Sudipta Banerjee
  • Address: IDBI Bank Ltd., Credit Cards, RBG, 13th Floor, B Wing, IDBI Tower, WTC Complex, Cuffe Parade, Mumbai 400005, Maharashtra, India
  • Phone No: +91-22-66552129
  • Email: delhi@idbi.co.in

In case of non-receipt of reply within 13 working days of your registering the complaint or unsatisfactory reply, you may escalate your complaint to Level 3, using your Complaint ID.

Level 3:

Escalate your complaint for an unsatisfactory reply if not resolved within 8 days. Further, if your complaint is not resolved satisfactorily within 11 working days of your registering the complaint, you may approach the Principal Nodal Officer (PNO) between 10 a.m. to 6 p.m. from Monday to Saturday (Except 2nd and 4th Saturday of the month):

IDBI Bank All India Principal Nodal Officer (PNO) Contact Details

  • Name: Jayati Chakraborty
  • Address: IDBI Bank Ltd. Customer Care Centre, 19th Floor, D Wing, IDBI Tower, WTC Complex, Cuffe Parade, Mumbai 400005, Maharashtra, India
  • Phone No: +91-22-66552143

List of Zonal Wise IDBI Bank Pension Nodal Officers in India

Area wise Zonal NameContact Details
New DelhiOffice Address: Tewari House, 11-B, 8- Pusa Road, New Delhi 110005, India
Name: Shri Subhash Kumar
Designation: Dy.General Manager & Principal Nodal Officer
Phone No: +91-11-25807111
Email: subhash.kumar@idbi.co.in
Jurisdiction: Delhi & NCR and Rajasthan
ChandigarhOffice Address: SCO 72-73, Sector 17B, Chandigarh 160017, India
Name: Shri Gokaran Singh Hyanki
Designation: DGM & Principal Nodal Officer
Phone No: +91-172-5035630
Email: gs.hyanki@idbi.co.in
Jurisdiction: Punjab, Haryana, Himachal Pradesh, J&K, and Ladakh
KolkataOffice Address: 44, Shakespeare Sarani, PB No 16102, Kolkata 700017, West Bengal, India
Name: Shri Dipyaman Bose
Designation: Dy. General Manager & Principal Nodal Officer
Phone No: +91-33-66557631 Email: dipyaman.bose@idbi.co.in
Jurisdiction: West Bengal and North Eastern States
BhubaneswarOffice Address: Plot No. 476-477, 1st Floor, Crescent Tower, Bomikhal, Cuttack Road, Bhubvabeshwar 751010, Odisha, India
Name: Shri Purnachandra Rao Pedaprolu
Designation: DGM & Principal Nodal Officer
Phone No: +91-7036070369
Email: pr.pedaprolu@idbi.co.in
Jurisdiction: Odisha, Chhatishgarh
MumbaiOffice Address: IDBI Towers, WTC Complex, Cuffe Parade, Colaba, Mumbai 400005, Maharashtra, India
Name: Shri Jaideep Pal
Designation: Dy.General Manager & Principal Nodal Officer
Phone No: +91-22-66243195
Email: j.pal@idbi.co.in
Jurisdiction: Mumbai and Nashik
NagpurOffice Address: Gupta House, Plot No 1, Ravindra Nath Tagore Marg, Civil Lines, Nagpur 440001, Maharashtra, India
Name: Shri. Prashant Shenoy
Designation: DGM & Principal Nodal Officer
Phone No: +91-9821708503
Email: prashant.shenoy@idbi.co.in
Jurisdiction: Maharashtra (Excluding Mumbai and Pune)
AhmedabadOffice Address: IDBI Complex, Lal Bungalows, Off CG Road, Ahmedabad 380006, Gujarat, India
Name: Smt. Aparna Vhatkar
Designation: DGM & Principal Nodal Officer
Phone No: +91-9833502847
Email: ap.vhatkar@idbi.co.in
Jurisdiction: Gujarat, Dadra Nagar Haveli, and Daman & Diu
PuneOffice Address: Pride House, 2nd Floor, University Road, Ganesh Khind, Shivajinagar, Pune 411016, Maharashtra, India
Name: Shri Ghananeel Gajanan Asgekar
Designation: Dy. General Manager & Principal Nodal Officer
Phone No: 8655001414
Email: ghananeel.asgekar@idbi.co.in
Jurisdiction: Districts of Maharashtra covering Pune, Satara, Sangli, Pune-Kolhapur, Ratnagiri, Sindhudurg and Goa
ChennaiOffice Address: 115, Anna Salai, Saidapet Post Bag No. 805, Chennai 600015, Tamil Nadu, India
Name: Shri H Nilakantha Patro
Designation: Dy. General Manager & Principal Nodal Officer
Phone No: +91-44-22202219
Email: hn.patro@idbi.co.in
Jurisdiction: Tamil Nadu, Puducherry,
Andaman & Nicobar
BengaluruOffice Address: IDBI House, 58 Mission Road, Bangalore 560027, Karnataka, India
Name: Shri. Unnikrishnan S
Designation: DGM & Principal Nodal Officer
Phone No: +91-40-66746166 Email: unnikrishnan.s@idbi.co.in
Jurisdiction: Kerala and Karnataka
HyderabadOffice Address: D. Num 5-9-89/1 and 2, Chapel Road, P. B. Num 370, Hyderabad 500001, Telangana, India
Name: Shri Sunil Rao
Designation: Dy. General Manager & Principal Nodal Officer
Phone No: +91-40-67694022
Email: r_sunil@idbi.co.in
Jurisdiction: Telangana and Andhra
Pradesh
LucknowOffice Address: CP-12, Viraj Khand, Gomti Nagar, Lucknow 226010, Uttar Pradesh, India
Name: Shri Jai Kishan Meena
Designation: Dy. General Manager & Principal Nodal Officer
Phone No: +91-522-4918801
Email: jk.meena@idbi.co.in
Jurisdiction: Uttar Pradesh (excluding
NCR) and Uttarakhand
Madhya PradeshOffice Address: Centre Point Commerical Complex , First Floor, TT Nagar, New Market, Bhopal 462003, Madhya Pradesh, India
Name: Shri Manoj Malviya
Designation: DGM & Principal Nodal Officer
Phone No: +91-755-4027051
Email: manoj.malviya@idbi.co.in
Jurisdiction: Bhopal, Gwalior, Indore, Jabalpur
PatnaOffice Address: Sai Corporate Park, Third Floor, Rukanpura, Bailey Raod, Patna 800014, Bihar, India
Name: Smt. Neetu Chawla Designation: AGM & Principal Nodal Officer
Phone No: +91-9610460757
Email: n.chawla@idbi.co.in
Jurisdiction: Patna, Ranchi, Bhagalpur, Jamshedpur, Muzaffarpur

IDBI Bank Nodal Officer for Family pension queries

  • Name & Designation: Ms Megha Agarwal, Manager, Central Pension Processing Cell, GBG operations
  • Office Address: 6th Floor, Annex Building, IDBI Bank Ltd, Sector 11, Plot 39-41, CBD Belapur, Navi Mumbai 400614, Maharashtra, India
  • Phone No: +91-22-66908489, 8435
  • Email: pension@idbi.co.in, megha.agarwal@idbi.co.in

IDBI Bank Nodal Officer for handling public grievances related to COVID-19

  • Name & Designation: Smt Jayati Chakraborty (General Manager & Principal Nodal Officer)
  • Office Address: IDBI Bank Ltd., Customer Care Centre, 19th Floor, D Wing, IDBI Tower, WTC Complex, Cuffe Parade, Mumbai 400005, Maharashtra, India
  • Phone No: +91-22-66552143
  • Email: pno@idbi.co.in

IDBI Bank HR Contact Details

  • Address: IDBI Bank Limited, Human Resources Department, IDBI Towers, WTC Complex, Cuffe Parade, Mumbai 400005, Maharashtra, India

Check Also: For the contact information of Canara Bank, you can click here

Some Additional Information

  • Official Website: idbibank.in
  • Click here for FAQs related to Personal Banking, Loans, NRI Banking, Cards, Mobile and Phone Banking, etc.

Social Accounts

As you checked forcontactdetails.com has provided IDBI Bank Contact Details, Customer Care No, Office Locations, Email IDs including Customer Care, office phone number, headquarters address, as well as website and social profiles. If are facing any type of issue with above-given information, so you can tell us.

Be the first to comment

Leave a Reply

Your email address will not be published.


*